J. Crew FAQ & Discussion

38 J. Crew discussions

Does J. Crew accept Apple Pay?

Can I use my iPhone's Apple Pay wallet at J. Crew? Does J. Crew accept Apple Pay at the cash register? Can I use Apple Pay on J. Crew's website or mobile app?
J. Crew's Apple Pay support is rated:
1.0 - 1 rating
Asked on May 26, 2017 Posted in J. Crew1 answer — Last reply 13 months ago

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Posted on Jun 8, 2017
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More J. Crew Discussions

Does J. Crew accept debit cards, prepaid cards, or Visa gift cards?

Currently, we did not find any clear indication that J. Crew takes debit cards, prepaid cards, or Visa gift cards, You may check out this page for any updated information on their debit and prepaid card policies. Also, we recommend checking their homepage for any recent updates to their payment poli...
J. Crew's Apple Pay support is rated:
4.0 - 1 rating
Answered on Jun 15, 2018 Posted in J. Crew2 answers — Last reply 2 days ago

Does J. Crew have a loyalty program? How good is it?

It seems J. Crew does not offer a loyalty program, but rather a unique set of perks for those who use a J. Crew credit card. Card members get early access to exclusive items, free shipping on all purchases and much more. For details about J. Crew credit card program click here. 
J. Crew's loyalty programs is rated:
4.0 - 1 rating
Victoria David answered this on May 29, 2018 Posted in J. Crew2 answers — Last reply 2 weeks ago

Does J. Crew offer a mobile app for iPhone, iPad, or Android?

It seems J. Crew does not offer a mobile app for iPhone, iPad or Android devices at this time. With that said, J. Crew is featured on other popular shopping apps including Dote. 
J. Crew's mobile app availability is rated:
3.5 - 2 ratings
Victoria David answered this on May 24, 2018 Posted in J. Crew3 answers — Last reply 3 weeks ago

Where can I find J. Crew's Facebook, Instagram, Twitter and other social pages?

Yes, J. Crew does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelPinterest pageLinkedin profileGood luck finding J. Crew's social media pages. You can also check out their homepage for additional information...
J. Crew's social media presence is rated:
5.0 - 1 rating
Answered on Apr 21, 2018 Posted in J. Crew2 answers — Last reply 2 months ago

Does J. Crew take Google Pay as a payment option?

We couldn't find a definitive answer to whether J. Crew accepts Google Pay on their website. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
J. Crew's Google Pay support is rated:
4.0 - 1 rating
Answered on Apr 13, 2018 Posted in J. Crew2 answers — Last reply 2 months ago

Does J. Crew take PayPal for payment?

Yes, J. Crew does accept PayPal for payment. You can use your PayPal account to pay for purchases on J. Crew's website. You can find more information on their PayPal payment policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find mo...
J. Crew's PayPal support is rated:
5.0 - 1 rating
Answered on Apr 13, 2018 Posted in J. Crew2 answers — Last reply 2 months ago

Does J. Crew sell real and authentic products? Do they sell fakes?

Hold tight, our team is searching for an answer to this question now. We're scouring J. Crew's website and customer service pages, other websites, and contacting J. Crew directly to try to find an answer to this question. Check back soon to find the answer.
J. Crew's availability of real & authentic products is rated:
0.0 - 0 ratings
Answered on Mar 28, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew offer plus-size inventory?

Yes, J. Crew carries plus size inventory. You can go directly to their plus size inventory selection &(plus sizes page)here.
J. Crew's plus-size inventory is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew offer petite-size inventory?

Yes, J. Crew does offer petite sizes in their inventory. Visit their dedicated petite sizes page to browse their latest selections, styles and trends. You can also visit their homepage to sign up for their emails so you don't miss any special promotions or deals.
J. Crew's petite-size inventory is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Can I use competitor coupons at J. Crew?

You can check J. Crew's customer service page here to see if they have posted any information about competitor coupons.
J. Crew's competitor coupon policies is rated:
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew offer student discounts?

Yes, J. Crew does offer student discounts. You can visit their student discounts page here. check out their homepage to see if J. Crew has posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not availa...
J. Crew's student discount policies is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew ship internationally?

Yes, J. Crew does ship internationally. Check out J. Crew's shipping policies page to make sure your country is on the list of countries they ship to. J. Crew's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always st...
J. Crew's international shipping policies is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew give birthday discounts?

It seems that J. Crew does not offer any birthday discounts. You can check this page for more information about J. Crew's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some st...
J. Crew's birthday discount policies is rated:
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

What are J. Crew's coupon stacking policies? Are you able to stack coupons at J. Crew?

No, it doesn't look like J. Crew let's you stack coupons. Hopefully they will allow customers to do so in the future. You can check this page for more information about this. J. Crew's coupon policies can change, so it might be a good idea to visit their main page and sign up for their emails to sta...
J. Crew's coupon stacking policies is rated:
2.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew ever have sales?

Yes, J. Crew does run regular sales events. More information can be found by visiting their promotions and deals page.
J. Crew's availability of sales and promotions is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew maintain its own coupon page?

Yes, J. Crew does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page ere. Hope you find the coupon that best suits your shopping needs! You might also find more information on J. Crew's discount policy on their homepage here.
J. Crew's official coupons support is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Can I get my money back if I'm not satisfied with my J. Crew purchase?

Yes, J. Crew has a money-back guarantee so that you can get a refund if you're unsatisfied with your purchase. Learn more about it here. Also visit their homepage to learn more about J. Crew.
J. Crew's money-back guarantee policy is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew offer discounts to senior citizens?

Based on our research, it appears unlikely that J. Crew offers any special discounts for seniors. Check this page for more information about J. Crew's senior discounts and offers.
J. Crew's senior discount policies is rated:
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Is sizing at J. Crew accurate?

Yes, J. Crew clothing does tend to run true to size. You can also take a look at their clothing sizing page to make sure you are getting an item that fits your measurements. Signing up for J. Crew's emails is also a great way to make sure you don't miss out any of their sales or special promotions....
J. Crew's true-to-size fit clothing is rated:
5.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Does J. Crew have an affiliate program? Has anyone used it?

It doesn't look like J. Crew offers any affiliate programs right now, but they may in the future. You can also contact customer service to be directed to the latest information on any possible partnerships here.
J. Crew's affiliate programs is rated:
4.0 - 1 rating
Answered on Mar 23, 2018 Posted in J. Crew1 answer — Last reply 3 months ago

Are there J. Crew outlet stores?

Yes, J. Crew has outlet stores. Called J. Crew Factory stores, they have physical locations as well as an online store. You can use their store locator to find the closest store to you. 
J. Crew's availability of outlet stores is rated:
4.0 - 1 rating
Jennifer Cho answered this on Jan 9, 2018 Posted in J. Crew1 answer — Last reply 6 months ago

Does J. Crew price match?

No, J. Crew does not have a price matching policy. You can refer to their customer service page here to see if they have posted any new information on this. You can also check out their homepage to see any ongoing promotions and offers, in addition to price matching.
J. Crew's price matching policies is rated:
3.0 - 2 ratings
Answered on Jun 9, 2017 Posted in J. Crew2 answers — Last reply 13 months ago

Does J. Crew offer free returns? What's their exchange policy?

Yes, J. Crew does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out J. Crew's homepage for additional pages with information on returns and exchanges.
J. Crew's returns & exchanges policies is rated:
4.0 - 1 rating
Answered on Jun 8, 2017 Posted in J. Crew1 answer — Last reply 13 months ago

Does J. Crew offer discounts to military families and veterans?

You can check this page for more information about J. Crew's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special of...
J. Crew's military discount policies is rated:
3.0 - 1 rating
Answered on May 31, 2017 Posted in J. Crew1 answer — Last reply 242 months ago

Does JCrew.com offer free shipping?

Yes, J. Crew does offer free shipping all the time. You can read more about J. Crew's shipping policies on their website on their shipping policies page. Free economy and discounted standard shipping on qualifying orders of $150 or more. Good luck with your shopping there! If you can't find the inf...
J. Crew's free shipping policies is rated:
5.0 - 1 rating
Answered on May 27, 2017 Posted in J. Crew1 answer — Last reply 242 months ago